On July 19, 2023, the U.S. Food and Drug Administration (FDA) announced that EzriCare is voluntarily recalling all lots of Artificial Tears within their expiration date as a Class I Recall due to unopened products having bacterial contamination.

Please note that not all manufacturers are affected, so you may use a manufacturer not affected by this recall. Your health and safety are important to us. If you are currently using Artificial Tears, please contact your health care provider to discuss which other treatments or medicines may be appropriate.

For more information, please visit FDA.gov. You can also contact EzriCare at 1-516-715-5181 (TTY 711), weekdays, 11 a.m. to 4 p.m., Eastern Time (ET). You can also call the Horizon NJ Health Pharmacy Help Desk is available at 1-800-682-9094 x81016 (TTY 711), weekdays, 8 a.m. to 5 p.m., ET.