Important information for members with behavioral health conditions

Do you need help with a medical, substance use disorder or behavioral health issue?

Seeking help in difficult times is an important step for your health and wellness. Many providers offer telehealth services to make it easier for patients to get the care they need from home. If you need care for a medical, substance use disorder or behavioral health issue, call Member Services at 1-800-682-9090 (TTY 711), and we will help you find a telehealth provider.

Are you missing important laboratory tests?

Certain medications that are used to treat mental health conditions or substance use disorders can increase your risk for other health concerns. Laboratory testing can find problems early and address them in a timely manner. If you are being treated for any of the conditions below, talk to your health care provider about which tests you may need.

Adults (18 years and older) being treated for bipolar disorder, schizophrenia or schizoaffective disorder should be screened for:

• Diabetes • Cholesterol

Children and teens who are prescribed medications such as haloperidol, risperidone, aripiprazole, quetiapine, olanzapine, ziprasidone and others should be screened for:

• Blood glucose levels • Cholesterol