Frequently Asked Questions
You need to call NJ FamilyCare toll free at 1-800-701-0710. If you have a speech or hearing difficulty, you can use the TDD/TTY service at 1-800-701-0720. Once your name has been changed, you will receive a new, corrected member ID card.
To request a new Horizon NJ Health member ID card, please call Member Services toll free at 1-800-682-9090 (TTY 711)
You will receive your new member ID card in about 7 to 10 days.
Call Member Services toll free at 1-800-682-9090 Call: 1-800-682-9090 (TTY/TDD 711) Call: 1-800-682-9090 to request a card. Representatives are available 24 hours a day, seven days a week.