Horizon NJ Health is in the process of migrating Administrative Policy content from our Health Services Policies platform to this new location to help make this content more accessible to providers.

Thank you for your patience during this migration effort. If you don't see the content you are seeking below, please visit our Health Services Policies site.

Horizon Health Services Policies are developed and approved by the Health Administrative Policy, Utilization Management and Continuous Quality Improvement Committees at Horizon NJ Health. If you would like a printed copy of a Health Services Policy, please call 1-800-682-9094.

Appointment Availability Access Standards for Primary Care-Type Providers, Ob/Gyns, Specialists and Behavioral Health Providers

Credentialing and Recredentialing Policy for Ancillary and Managed Long Term Support Service (MLTSS) Providers

Credentialing and Recredentialing Policy for Participating Physicians and Healthcare Professionals

Digital Member ID Card Policy

Provider Directory Management

Provider Telephone Access Standards Requirements