Your staff may be in the habit of asking for a physical member ID card to make copies or verify benefit and cost share information. But if your Horizon NJ Health members present a digital member ID card, you must accept it based on our Digital Member ID Card Policy.

Members can access their digital member ID cards using the Horizon NJ Health app using their smartphones. Digital ID cards are valid proofs of coverage and feature all the information you would see on a physical member ID card.

NaviNet, Your First Source for Benefit Information

Did you know that you don't have to ask a member for a digital or physical member ID card at all? You can view or print a copy of a digital member ID card directly from NaviNet.

By using NaviNet, you can even verify your patients' coverage and eligibility before they arrive.