The State’s Health Benefits Coordinator for Medicaid and/or NJ FamilyCare can be reached toll free at 1-800-701-0710. Hearing impaired members can call the TDD / TTY number at 1-800-701-0720.
Member Services is available 24 hours a day, 7 days a week, to help answer any questions about your Horizon NJ Health benefits. Call toll free at 1-877-7NJ-HEALTH (TDD / TTY 1-800-654-5505) to speak with a representative today.
It’s simple. Call our Enrollment Hotline and we can help. Our trained representatives will answer all of your questions and help you with filling out an application. Call toll-free at 1-800-637-2997. Hearing - and speech-impaired members may use their TDD / TTY equipment or service to call our TDD / TTY toll-free line at 1-800-654-5505.
You can file a complaint in two ways: either verbally or in writing. You can call Member Services toll free at 1-877-7NJ-HEALTH (1-877-765-4325) and speak to a representative. If you have a speech or hearing difficulty, you can use our TDD / TTY service at 1-800-645-5505.
For a written complaint, you’ll need to mail it to:
You can search our provider directory for a provider near you, or call Member Services toll free at 1-877-7NJ-HEALTH (1-877-765-4325). If you have a speech or hearing difficulty, you can use our TDD / TTY service at 1-800-645-5505. They will be happy to assist you.
First you’ll need to find a provider that’s in our network. To do that, you can search our online Provider Directory or call Member Services at 1-877-7NJ-HEALTH (1-877-765-4325). People with hearing or speech difficulties can call our TDD / TTY service at 1-800-654-5505. If you find a new doctor by using our provider directory, you’ll need to call Member Services so they can make the change. You will then get a new Horizon NJ Health ID card in the mail with your new doctor’s name and phone number.
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®' Registered marks of Horizon Blue Cross Blue Shield of New Jersey. SM Service mark of Horizon Blue Cross Blue Shield of New Jersey.